Jojova Privacy Policy — Your Data Is Completely Safe With Us

Jojova is a trusted online betting and gaming platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how we collect your personal information, why we use it, who we may share it with, and how we keep it secure.

Please read this Privacy Policy carefully before using our platform. By registering or continuing to use the platform, you agree to the terms of this policy.

In this policy, "we" and "our" refer to jojova, and "you" and "your" refer to any user of the platform.

Jojova only collects the data it needs. Below is a breakdown of the information we may collect:

In addition to information you provide directly, some data may be collected automatically, such as log data and device information.

The information we collect is used for the following purposes:

• Account management: To complete the registration, login, and account verification process.
• Service Delivery: To manage gaming, betting, deposit, and withdrawal processes.
• Security Assurance: To detect and prevent fraud.
• Legal obligations: To meet KYC, AML (Anti-Money Laundering), and other regulatory requirements.
• Service Improvement: To improve the user experience and develop new features.
• Contact: To send important service updates, security alerts, and notifications.
• Promotions (optional): To inform you about offers and bonuses, with your consent.

Jojova may share your personal information in limited circumstances, including:

• Payment processors: With trusted payment gateways to process deposits and withdrawals.
• Identity verification services: With licensed verification services as part of the KYC process.
• Game providers: With third-party game studios, only the data required to run the games.
• Legal authorities: In response to a valid request from a court or government authority.
• Technology partners: With technology service providers necessary for platform operations, though they are not permitted to use the data for their own purposes.

All third parties are bound by our strict data protection agreements. They may only use the information they receive for the specific purposes it was shared for.

Jojova uses cookies on its website to enhance your browsing experience. Types of cookies used:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To monitor and improve platform performance — you can opt out at any time.
• Marketing cookies: To show relevant offers — entirely optional.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain services.

Jojova uses multiple layers of security to protect your information:

• AES-256 Encryption: All stored data is secured with the highest industry-standard encryption.
• SSL/TLS: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Limited Access: Only authorized personnel have access to your data.
• 24/7 Monitoring: Round-the-clock security monitoring and detection of suspicious activity.

We do not retain your data longer than necessary. General retention policy:

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Transaction history: Up to 7 years (in accordance with financial regulatory requirements).
• KYC Documents: Up to 5 years after account closure.
• Technical logs: Up to 90 days.
• Marketing Information: Deleted immediately upon withdrawal of consent.

After the retention period, your data is securely deleted or anonymized.

As a jojova user, you have the following rights:

To exercise these rights support@jojova.imto reach us by email. We will respond within 30 days.

Jojova strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process any data from minors.

If a parent or legal guardian believes their child has registered on our platform, please contact us immediately. We will promptly delete that account and all associated data.

Jojova reserves the right to update this Privacy Policy. When changes are made:

• The "Last Updated" date on this page will be changed.
• You will be notified by email or on-platform for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.

For any privacy-related questions, concerns, or to exercise your rights, please contact us:

• Email: support@jojova.im
• Live Chat: Directly from any page on the platform
• Response Time: Usually within 24–72 hours

Our privacy team is dedicated to keeping your data safe and resolving any concerns you may have, promptly.